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White Papers
Document
White Paper: Comparing UC Providers

White Paper:  Installing BackupAssist on a SQL Server

If a BackupAssist base license is installed on the SQL Server, it is possible to backup the SQL databases using the NTBackup, Imaging, File Replication, or ZIP Engines included in  the BackupAssist base license. This is accomplished by selecting the appropriate directories where the Microsoft SQL databases are located.  When backing up the SQL databases using this method, the BackupAssist SQL Add-on is not strictly required. However, the BackupAssist SQL Add-on makes it much easier and provides the following additional benefits:
·         You can backup remote Microsoft SQL databases
·         Transactional Log backups can be scheduled throughout the day. The benefit of a Transaction Log backup is that you can perform a restore of your SQL Server to a specific point in time during the day (within a 15 minute window), reducing the amount of data or transaction loss you would incur if your system should fail.
·         Provides a second backup method to fully protect your SQL databases in case the primary backup file of your SQL database cannot be restored.

For more details on the BackupAssist SQL Solution, please refer to this white paper (right).              


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BackupAssist White Paper

Whitepaper: Finding the Value in Unified Communications - Understanding the Hierarchy of Return

To stay competitive in an increasingly global workplace, companies today must find ways to allow and encourage their employees to communicate and collaborate anytime, anywhere and from any device. Unified communications and collaboration, can enable advanced communications among employees, customers and business partners. This paper examines the four stages of return companies can see from their UC investments.


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Finding the Value in Unified Communications

Whitepaper: Trunking for Small and Medium Enterprises

Many small and medium enterprises have upgraded to pure, or hybrid IP PBX’s for their telecom infrastructure. These companies that have made the move to IP Telephony are looking for new ways to leverage their investment and drive additional cost reductions, and/or employee productivity increases.

SIP Trunking solutions showing significant reductions in voice and data connectivity costs and are offered by many service providers all over the world. Siemens Enterprise Communications and Colt Technology Services have worked together to verify interoperability between Siemens’ SME IP PBX solutions and Colt’s SIP Trunking services.


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SIP Trunking for Small and Medium Enterprises

Whitepaper: Maximizing Return on Communications Infrastructure

Businesses recognize the value of advanced communications for developing a sustainable competitive advantage. Forward-thinking organizations are leveraging advanced technologies such as IP telephony, unified communications (UC) and virtualization to differentiate themselves. This Frost & Sullivan Whitepaper discusses how to minimize spending on Communications Infrastructure through investments made in Managed Services.


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Managed Services

Whitepaper: Rethinking public service delivery – technology and local government trends

Economic imperatives, together with the potential that technology offers, are directing public service organizations to deliver more effective and efficient services. IT departments now have the opportunity for more involvement in shaping the future of their organizations than ever before. This whitepaper looks at the trends in public service delivery and how technology can and is driving change.


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Local Government Trends
   
 
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