We can help you improve and automate your customer service by broadcasting interactive messages to your customers to remind them of appointments, promotions, holiday hours and more right from your PC.
When time and travel costs don't permit town hall style meetings at all your company locations, you can send periodic informative broadcast messages to employees to keep them informed about company issues.
The reporting feature will confirm who heard your message in minutes.
Example: Improve Your Accounts Receivables
Use automated invoice notifications to: - Thank customers for their business - Reinforce your brand identity - Encourage customers to pay early - Positively impact your balance sheet
Payment Reminders Alert all customers who owe with consistent messages, sent at intervals you choose. Change the way you remind customers: - Personalize reminders with text-to-voice from a library of voices - Send automatic past-due reminders via voice, SMS text, email or fax - Give customers more time and more options to pay - Alert customers prior to contacting collection agencies
Improve customer care: - Maintain contact with customers until final payment is cleared - Send automatic reminders the way customers want to be reached - Give customers in-message payment options
Improve account collection rates: - Decrease customer-contact costs - Focus on high-priority accounts - Increase opportunities to collect payments - Get comprehensive reports to evaluate message success rate
