A leading building materials manufacturer in the US and Canada had their own telecom staff.We took over the management of their telecommunications systems at dozens of locations across North America.The results?We:
Saved the company $156,562 in the first 30 days of our contract
Negotiated a group telecom contract which reduced their annual expense from $2.1 million to $1.46 million
Reduced their labor rate for telecom services 35%
Cut their hardware cost 35%
Installed a world-class VOIP networking system with automated disaster recovery in their call center by securing an unused, previously licensed $840,000 system for $330,000 – saving the company $510,000.
Discovered their vendor neglected to upgrade their phone system for 2 years and forced the vendor to provide a $40,000 upgrade for just the labor charge.
Processed over 1,000 work orders for trouble service and moves/adds/changes in past 5 years
Using our 24/7/365 web portal for entering telecom trouble tickets.
Reduced service turnaround time from 2-3 weeks to 1-3 days even for plants in very remote areas of the country.
Provided emergency service - guaranteed 4 hours - usually within 2 hours.
Our enterprise customers include:
Blume Mechanical Contractors Builders' Hardware Inc. CertainTeed Ceilings CertainTeed Gypsum CertainTeed Gypsum Canada Gerdau AmeriSteel Kingsford and Rock PA MAB Paints Maris Logistics MOVEX Peterbilt Trucking Prescribe Inc. Regal Cinemas Saint-Gobain Corp. Tisdale Construction Toyota of Deerfield Beach, FL Western Mining and Minerals Women's Care of Tampa Bay, FL