A unified communications solution designed for your business.
OpenScape Office
The unified communications and collaboration solution built for your business
With OpenScape Office, you can get more done each day, improve customer service and save money.
OpenScape Office is a user-friendly unified communications solution that offers integrated voice and conference services, voice mail, messaging, mobility, a Multimedia Contact Center and presence status functionality, delivering cutting-edge UC capabilities in the most comprehensive, easy-to-use and flexible way.
Get more done
see all of your emails, calls and faxes in one place along with other vital business information
see which team members are available and the best way to contact them via presence
initiate a conference call with a couple of clicks of a mouse
call and message screening, along with call routing settings, let you focus on the task at hand without missing key calls
Improve customer service
call routing ensures the best available person takes each incoming call
incoming calls are accompanied by relevant client information appears on the computer screen
leverage social media integration to extend your communications reach and stay close to key customers
one-number reachability limits phone tag
Save money
built-in, in-house conference calling can reduce external costs by up to 90%
SIP-based (Internet-based) lines can reduce trunk charges from 20 to 30%
supports a multiple types of mobile workers reducing the need for travel or additional office space
OpenScape Office offers flexible solutions depending on your current needs and IT infrastructure:
OpenScape Office MX - an all-in-one, unified communications appliance with network connectivity for standalone and multi-site environments.
OpenScape Office LX - an all-in-one, unified communications solution to run on standard servers for standalone, multi-site and virtualized SW environments.
OpenScape Office HX with HiPath 3000 - delivers unified communications via an easy software installation for customers who already have, or are interested in, the HiPath 3000.
OpenScape Office Contact Center - a built-in module available on OpenScape Office MX, LX and HX which provides customer service teams with the tools they need to help solve problems and generate sales.