We are an authorized Enterprise Avaya Partner providing the leading telephone and VOIP hardware, software, service and the highest level of technical programming to small, medium and large businesses.As you know, Nortel was acquired by Avaya.We were also a certified Nortel Consultant and know the product line well.We can help you transition over to Avaya for optimal use of both technologies.
You didn't know a phone system could do that? Find out how...
Successful companies are always looking for new ways to do more with less—keeping their business flexible, innovative and competitive without driving up operating costs and capital expenses.
Lower mobile phone/long-distance bills
Handle more calls with fewer people
Expand your talent pool without increasing real estate
Eliminate conference calling fees
Centralize administration
IP Office easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need—whether it’s your receptionist, sales or service representatives, home telecommuter or on-the-go knowledge worker.
For any employee with a laptop, IP Office Power User takes mobility to another level. Give your executives, managers and other key employees the tools they need to manage the business, communicate decisions, share ideas and lead teams. With Power User, they can control office communications using an IP phone, cell phone or laptop; have calls ring simultaneously on all their devices; get automatically notified of important voice mails and e-mails (viewing them in the same inbox); set up conference calls on the fly—with up to 64 participants. It’s the ultimate in communications accessibility, designed to help your people be as productive as possible—anytime, anywhere.
Even with a mobile phone, being on the road, down the hall, or in another office…can often mean missing a call. IP Office Mobile Worker solves the problem by making any mobile phone an extension of the office phone system—complete with call handling features, speed dials and more. No more giving out personal reach numbers. You get peace of mind knowing that when customers call, they are dialing your business number; not your employee’s personal one. And your employees get the tools they need to stay in touch easily and professionally.
Be sure the first impression you make on callers is one of prompt, personal and professional service by equipping front desk personnel with IP Office Receptionist. Streamline call handling with easy point-and-click call controls. See who’s calling and why. Integrate with commonly used database software. Monitor all office extensions. Have one receptionist provide coverage for multiple offices.
Working from home regularly or occasionally is efficient, it’s green, and in many situations it’s necessary—and with IP Office Teleworker it is very easy. IP Office Teleworker makes any home office a remote extension of your main office. Users truly feel like a remote extension of the main office with the same phone and functionality they’d have in the office. You turn their commute into productive time, and they connect as if down the hall. And the best part for your business—because it all goes through the IP Office system, you can hire talent from anywhere and save money.
Note: Teleworker solution requires purchase of IP deskphone.
"I just need basic communications." Help keep your costs down and get the essential call handling capabilities growing businesses need. IP Office Essential Edition is the perfect small business starter kit with all the "must haves" (call routing, Caller ID, hold/ conference/transfer, voice mail) plus a great selection of Avaya phones. When you are ready, move up to the Preferred Edition.
"I want to make my people more responsive and professional." Communications capabilities to give your business a competitive edge… as well as the built-in capacity you need to keep growing: that’s the idea behind the IP Office Preferred Edition. With ten times more voice messaging capacity than Essential Edition and the ability to handle dozens of calls simultaneously, Preferred Edition is the right choice for any business that wants to use communications to operate more efficiently and effectively today and for the foreseeable future.
"Give me the tools to serve customers more effectively." Winning new customers makes your company grow. Keeping customers loyal and satisfied makes your company profitable. IP Office Advanced Edition helps you do both—it’s the ideal solution for companies that take customer service seriously and want to be the best. Avaya has taken the expertise that has made it the industry leader in large contact centers and tailored it to the needs of growing businesses like yours.
Less than you'd think for all these capabilities. Our leasing option starts at $75/month.
There are many options. We can price it based on what you need now, and you can expand it to meet future needs. Call us toll free at 1-877-MSG USA1 ext. 1 (1-877-674-8721 ext. 1) for a customized quote and lease options.
