MSGI Telecom Solutions

More care must be delivered to a much larger population, which will demand higher quality, greater efficiency, and lower costs.

 In healthcare and life sciences today, patient needs for medical services are rising steadily and the industry is facing a shortage of skilled clinicians. Tomorrow, the world’s aging population will drive expenditures to ever-larger proportions of GDP. Significantly more care must be delivered to a much larger population, which will demand higher quality, greater efficiency, and lower costs.

Health insurance payers and providers—both private for-profit companies and publicly funded government entities—are under pressure to control costs, improve medical expense ratios, and slow the growth of insurance premiums so consumers and employers can afford care. To transform how care is delivered, physicians, hospitals, and health systems are increasingly measured and rewarded for quality outcomes. They must have processes and technologies in place to put more attention on patients and be more efficient with resources. Healthcare companies must supply innovative, high-quality medicines, devices, and diagnostic capabilities that improve health at a reasonable cost.

To address these industry challenges, Avaya integrates communications technology into existing clinical systems. In building solutions for healthcare and life sciences, Avaya leverages our complete communications portfolio as well as best-of-breed third party solutions.

There are technology options for providing better care, more efficient processes, and more productive staff. Problem is there are also difficulties in technology: lack of systems integration, need to meet government regulations, and dealing with the sheer number of different vendors' systems in a single facility. Avaya uses your existing voice and data networks to connect disparate systems, people, and processes and maximize ROI in clinical systems and infrastructure. Avaya solutions:

·         Reduce costs through process integration and equipment tracking—up to a 25% decrease in durable medical equipment spending

·         Increase efficiency of clinical staff—recoup up to 4 hours of administrative time per nurse

·         Increase revenue—improve patient flow by 20% or more with communications-enabled admittance and discharge

Healthcare Mobility Solutions
Avaya leverages presence, messaging, voice recognition and location capabilities to enhance staff productivity in a mobile environment. Locate and communicate with fellow staff, keep track of patients and portable equipment, use mobile handsets to receive clinical alarms and alerts.

Mobile Device Checkout: Nurses and clinicians check out mobile handsets matched to their personal contact numbers. The handsets are automatically signed in to systems like asset tracking and management.

Asset Tracking and Management: Track virtually anything: durable medical equipment, employees, patients, and communication devices. Even monitor the refrigeration of blood units, medications or organs.

Healthcare Workflow Solutions
Improve how staff works with each other within a clinical process. Use communications to accelerate workflows and see improved patient throughput, better patient care, and reduced operating costs. And clinical staff will spend more time with patients and less on administration. Our Patient Discharge solution streamlines discharge by automating approvals and notifications.

Healthcare Notification Solutions
Transmit information in real-time across the organization or to a specific professional. Preconfigured, dynamic and personalized messages can direct staff to locations and tasks. Events like nurse call response, priority lab results, patient fall sensors, hospital security, nurse shortages and physician consults can be addressed.

Patient Contact Solutions: Automate routine processes to improve clinical productivity and expand patient interaction outside of the hospital. This automation also improves patient satisfaction with relevant information delivery and streamlined access to hospital personnel.

The Avaya Flare™ Experience

Discover how the Avaya Flare™ Experience can help healthcare professionals deliver better care in less time.

Patient Admit Coordinator

Improve patient flow while reducing the amount of time clinical staff spends on administrative tasks. By automating the patient admittance process, Avaya helps make the process faster and reduces manual interaction.

Patient Appointment Reminder

Part of the Avaya suite of Patient Contact solutions, Patient Appointment Reminder automates appointment notifications and handles patient responses by interacting directly with a provider's existing patient scheduling system and contact center.

Healthcare Mobility Solutions

Avaya empowers hospitals to take full advantage of integrated voice and data networks to help staff be more productive and workflows more efficient. Nurses can communicate with anyone, anywhere in the hospital, instantly.

Communications-Enabled Healthcare Portal

Deliver improved patient care by integrating real-time communications into applications. Avaya’s multi-channel healthcare solution is based on Carefx’s Fusionfx® software suite with communications enabled by Avaya Agile Communication Environment™.

Asset Tracking and Management

Avaya combines UC and real-time location systems to help providers save equipment costs and add efficiencies for staff. Virtually anything can be tracked—equipment, employees, patients, devices.

Mobile Device Checkout

Patient Discharge Solution

To increase patient throughput and nurse productivity, Avaya streamlines the discharge process by integrating communications and automating internal and external approvals and notifications.

Patient Discharge Solution - Patient Referral and Placement Plug-in

The Avaya Patient Discharge Coordinator can significantly reduce the time required to discharge a patient and also effectively automates the process of placing patients in long- and short-term care facilities.

The Smart Hospital

In the smart hospital communications technologies connect and integrate everything—people, systems and processes—to work.

Healthcare Notification Solution

This closed-loop business communications system supports routine activities and urgent medical situations. Transmit information and instructions in real time across the organization or to a specific doctor, nurse or other professional.

Healthcare and Life Sciences Solutions

Avaya Healthcare and Life Sciences experts deliver purpose-built solutions addressing key industry challenges, including patient flow, staff shortages, security and privacy, and quality of care.